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Pangea Money Transfer

Pangea Money Transfer Reviews

pangeamoneytransfer.com
What is your customer experience with Pangea Money Transfer?

Pangea Money Transfer Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Pangea Money Transfer has 2.1 star rating based on 3 customer reviews and consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable. Recent recommendations urge avoiding Pangea.

Key Takeaways for Future Customers

  • Check Pangea Money Transfer reviews and customer complaints before sending money.
  • Expect strict verification steps and potential delays in receipts and notifications.
  • Price level reported as high; look for discounts or alternatives.

Negative Feedback / Risk Areas

  • Repeated mentions of poor customer service, scripted responses, and no supervisor callbacks.
  • Cancelled or declined transfers and unclear billing or receipt handling.
  • Issues contacting support about declined transactions and verification problems.

Positive Feedback

Review authors value discounts and privacy and data security when using the service.

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Media from reviews

Pangea Money Transfer - Useless Customer Service; No supervisor; Pangea Cancelled transfer
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Teresa H Xtl

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Verified Reviewer
| map-marker Chicago, Illinois

Useless Customer Service; No supervisor; Pangea Cancelled transfer

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AI Highlights
  • - 2 transfers to MX; waited 5 days for bank verification; one was canceled.
  • - Reverify by phone; extra phone and email required; no receipts.
Pangea Money Transfer - Useless Customer Service; No supervisor; Pangea Cancelled transfer
Updated by user Jun 30, 2024

The company bot responded identically as it had before, with a “contact customer service” message weeks after I posted on pissedconsumer.com. But I had long since sent the money using another service. (DOLex)

Original review May 31, 2024
I made two transactions to recipient in MX. Waited 5 days for bank verification on their end, then made the 2 transfers.

Had to verify again via calling in to give another phone and email address in addition to the one used to log in. Made transfers, Pangea didn't provide receipts on web or in app. Called Customer Service, told to wait up to 4 hours for the receipt, they couldn't email it to me. Told to wait up to 4 hours for a supervisor to call back.

2 hours later they cancelled one of the transactions via notice to me by text.

Called Customer Service for the 4th time and asked for a supervisor and why they cancelled, they said I'd have to make the transfer again. Sent them an email too.
Cons:
  • Canceled transfer
  • Delayed set up
  • Inept customer service

User's recommendation: Avoid Pangea, Useless Customer Service Scripts, no Supervisors there

View full review
Brandy B Xea

You have my birthday date wrong

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AI Highlights
  • - Birthday entered correctly allows reaching a representative with questions.
  • - Please call me at (601) 303-****.

With my birthday entered correctly I can get through to speak to anyone regarding my questions.

Please call me at (601) 303-****

Thank you

Brandy Boyd

4240 67** **09 2171

Expiration 06/25

Code: 629

Correct DOB: 07/19/1979

Social 587-61-****

Preferred solution: My date of birthday that you have is incorrect

User's recommendation: Isn’t going to be good. I can’t even get my messages to go through

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Luis Q Ret

To see why they declined a transaction

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I s s nd money and it got diclaind and in mexico I can't use?my?card why is that?

Preferred solution: Let the company propose a solution

User's recommendation: Ask why can use other couty

View full review

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